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Working in a bank presents several challenging situations for an employee with a hearing loss. When you work in a quiet environment, asking people to speak louder is not an option. You may be standing behind a counter several feet from the person you are trying to hear. You must be able to understand customer names, address and account numbers. You may need to answer the phone or work at the drive-thru window. These situations are difficult for people with hearing loss. Learn more about the options available that can improve these communication obstacles.